Policies

Dr. Kasia Kines, Nutritionist, CEO and Founder of Global EBV Institute
Virtual clinic serving the US and globally
[email protected]

REFUND POLICIES

Most of our programs, masterclasses, workshops and consultations are not refundable. Appointments missed are appointments forfeited. The Programs are Use-it-or-Lose it. Payments already paid towards any Program do not qualify for full or partial refund. No exceptions will be applied or expected.

RESCHEDULING

Please see rescheduling policy and rescheduling within the online platform you signed up into for any consultation.

CANCELLATION POLICY

The sessions can only be rescheduled due to medical emergency of self or a family member. In all other cases, Use-it-or-Lose-it  policy applies.

PAYMENTS

Payments are due at enrollments. Some programs and services provide payment plans. All services are out of pockets expenses.

BILLING INSURANCE

This is out-of-pocket practice, with payment expected at the time of service. There is no insurance coverage or insurance billing.

SUPPLEMENTS DISCLOSURE

One of my responsibilities as a nutritionist is to assess the new client’s supplements in terms of adequacy, dosage, purity and formulation. I work with a number of very reputable supplement providers that follow and exceed GMPs and agree to external independent testing, which I explain in depth on the Supplements page. I am compensated a % of the sales. I am very particular about the quality of supplements. My clients take only the best quality supplements appropriate for their needs and I do not recommend a product that I would not take myself.

Dr. Kasia Kines, Nutritionist, CEO and Founder of Global EBV Institute
Virtual clinic serving the US and globally
[email protected]